Frequently Asked Questions

Answers to your Questions for Caregivers United

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Questions For Caregivers United?

We’re Trusted ~ Because We Care

Do you have questions for Caregivers United?  We understand that you’re looking for the best possible care for your loved one. Also, we understand that making the best choice comes with many important questions. Here are some frequently asked questions we receive. Feel free to call us with any other questions at 941-225-0055.
Caregivers United provides industry-leading care to seniors. It all starts with the right in-home care services. That falls into several in-home care categories for seniors. This includes services for those with special care situations. Like those caused by many different medical conditions. Caregivers United provides you or your family with senior helpers. Whether the need is short-term or long-term Specialty Home Care for your loved ones. We are very passionate about providing quality care to our clients. And we treat each home care client like our own family. We ensure the best possible care for your loved ones and give you peace of mind. We welcome any questions for Caregivers United you may have.

The Best Caregivers

The care we offer at Caregivers United is to ensure your loved one’s safety and well-being. Our employees are eager and excited to start the recovery process and to certify the most efficient and best recovery for your loved one. Our staff is the very best group of passionate caregivers who can provide the best care there is to offer. The care offered by anyone at Caregivers United is always exceptional. We always exceed the expectations of our clients.
Our company operates under the values of ownership, integrity, responsibility, and professionalism. These values produce outcomes in having satisfied patients, consistently. Caregivers United has the most capable and caring staff that you can find. Here we want to provide you peace of mind that your loved one is in premier care. Below is a list of questions for Caregivers United. If you do not find an answer there, please feel free to call us. We’d love to hear from you.

Frequently Asked Questions

How Are Our Caregivers Selected?

We only hire the top 1% of caregivers in all of Sarasota. How? We treat our caregivers well, and as a result our retention is very high. To exceed the expectations of our clients, our caregivers must also be happy. Our caregivers bring in their most trusted friends and family in hopes of them getting hired. This is where Caregivers United shines.

Each caregiver goes through several interviews before being hired, with the vast majority being turned away due to falling short of our high standards.

All our caregivers are CNAs (Certified Nursing Assistants) or HHAs ( Certified Home Health Aides). Everyone has passed a level ll background check. In addition, they all take part in ongoing training and education specific to in-home care.

Can We Choose Or Meet A Caregiver in Advance?

Yes, we can arrange caregivers for you to meet and interview. We are committed to you being happy with the caregiver.

What Will Happen If A Caregiver Is Unable To Show Up At A Scheduled Shift Due To An Emergency?

We commit to you receiving nothing short of the best care without exception. If a caregiver has an emergency and cannot show up, we will find another qualified caregiver. We will never leave a patient without care when we commit to being there. The owner of the company will show up if there is no one else available. This is our promise.

Do You Provide Services In The Hospital Or Other Facilities?

Yes. We provide services in hospitals, rehab facilities, and assisted living communities. As well as in independent living facilities, and just about anywhere else.

Who Pays For In-Home Care Services?

Most often, payment is privately made. We also accept Long Term Care Insurance (LTCI). Other payers include Veterans Aid and Attendance Benefits, Medicaid Waivers, and Workers Compensation.

How Do We Pay For Services Rendered?

We pay all our caregivers weekly. We take care of billing, payroll, and insurances. You will receive a weekly invoice by email or mail, as agreed upon. Invoices are due weekly upon receipt. Payment by check, e-check, or wire accepted. Credit cards are accepted although we prefer checks or wires.

Do You Accept Long-Term Care Insurance?

In most cases, yes. But, this depends on whether your long-term care policy covers the services you need. We will assist you in your reimbursement process in any way we can.

Can I Cancel My Services At Any Time?

Yes. You are not obligated to use our services for a specified period of time. You may cancel services at any time. But we do request advanced notice whenever possible as a courtesy to our caregivers.

Do You Provide Care Services for Someone Living In Non-traditional Home Settings, Such As An Assisted Living Facility Or Nursing Home?

Yes. Caregivers United provides home care services wherever a client chooses to live. We will meet with the family to conduct a thorough assessment. Then, we develop a care plan to best meet the needs of the client and their surroundings.

How Much Does Home Care Cost?

Home care is the best value and most comprehensive form of care available. If you aren’t sure if you can afford the services you want, simply call us. We’ll help you arrive at the economical solution best suited for you.

Do I Pay The Caregiver Directly?

No. You (or an authorized representative) are only invoiced after the completion of services. Usually, this happens weekly. You never have to pay caregivers directly. And we will never ask you to pay an additional fee to any caregiver.

Who Pays The Caregivers?

Caregivers United keeps the payment process as simple and easy as possible. We do more than managing your care and supervising the caregivers. Additionally, we handle all the administrative, payroll, and billing details for the caregivers.

How Soon Can You Place A Caregiver?

We can have a caregiver in place as soon as you need one. All we need to do is assess your situation. We’ll get an understanding of all your needs. Then we match you with the caregiver best suited to meet your needs.

Are Your Caregivers Insured?

Our caregivers are all insured and required to undergo a detailed background check. They are also thoroughly screened. We do this to ensure your loved one and their property is fully protected.

Does Your In Home Care agency conduct Background Checks On Your Employees?

Yes, each of our caregivers must pass an extensive background check to work for our company.

How Soon After I Call Can You Have Someone Available?

Our response time is exceptionally fast. One of our nurses is often available within hours. Our commitment is that it be no more than 48 hours before a referral receives an evaluation by one of our RNs.

Do you offer any Specialty In-Home Care Services?

Yes, we offer a wide variety of certified in-home care specialty services!
Some of these services include:

  • Dementia, Alzheimer’s, Parkinson’s In-Home Care.  Learn More Here
  • Mobility, MS, ALS, Strokes & Cardiovascular In-Home Care.  Learn More Here
  • Post Surgical, Injuries, Recovery In-Home Care.  Learn More Here


CPR/First Aid Certified
ACHC Accredited
Homecare Association of America
Parkinson's Foundation
ACHC Accredited
American Heart Association