Frequently Asked Questions
Answers to your Questions for Caregivers United
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Questions For Caregivers United?
We’re Trusted ~ Because We Care
The Best Caregivers
Frequently Asked Questions
How Are Our Caregivers Selected?
Can We Choose Or Meet A Caregiver in Advance?
Yes, we can arrange caregivers for you to meet and interview. We are committed to you being happy with the caregiver.
What Will Happen If A Caregiver Is Unable To Show Up At A Scheduled Shift Due To An Emergency?
We commit to you receiving nothing short of the best care without exception. If a caregiver has an emergency and cannot show up, we will find another qualified caregiver. We will never leave a patient without care when we commit to being there. The owner of the company will show up if there is no one else available. This is our promise.
Do You Provide Services In The Hospital Or Other Facilities?
Yes. We provide services in hospitals, rehab facilities, and assisted living communities. As well as in independent living facilities, and just about anywhere else.
Who Pays For In-Home Care Services?
Most often, payment is privately made. We also accept Long Term Care Insurance (LTCI). Other payers include Veterans Aid and Attendance Benefits, Medicaid Waivers, and Workers Compensation.
How Do We Pay For Services Rendered?
We pay all our caregivers weekly. We take care of billing, payroll, and insurances. You will receive a weekly invoice by email or mail, as agreed upon. Invoices are due weekly upon receipt. Payment by check, e-check, or wire accepted. Credit cards accepted, although we prefer checks or wire.
Do You Accept Long-Term Care Insurance?
In most cases, yes. But, this depends on whether your long-term care policy covers the services you need. We will assist you in your reimbursement process in any way we can.
Can I Cancel My Services At Any Time?
Yes. You are not obligated to use our services for a specified period of time. You may cancel services at any time. But we do request advanced notice whenever possible as a courtesy to our caregivers.
Do You Provide Care Services for Someone Living In Non-traditional Home Settings, Such As An Assisted Living Facility Or Nursing Home?
Yes. Caregivers United provides home care services wherever a client chooses to live. We will meet with the family to conduct a thorough assessment. Then, we develop a care plan to best meet the needs of the client and their surroundings.
How Much Does Home Care Cost?
Home care is the best value and most comprehensive form of care available. If you aren’t sure if you can afford the services you want, simply call us. We’ll help you arrive at the economical solution best suited for you.
Do I Pay The Caregiver Directly?
No. You (or an authorized representative) are only invoiced after the completion of services. Usually, this happens weekly. You never have to pay caregivers directly. And we will never ask you to pay an additional fee to any caregiver.
Who Pays The Caregivers?
Caregivers United keeps the payment process as simple and easy as possible. We do more than managing your care and supervising the caregivers. Additionally, we handle all the administrative, payroll, and billing details for the caregivers.
How Soon Can You Place A Caregiver?
We can have a caregiver in place as soon as you need one. All we need to do is assess your situation. We’ll get an understanding of all your needs. Then we match you with the caregiver best suited to meet your needs.
Are Your Caregivers Insured?
Our caregivers are all insured and required to undergo a detailed background check. They are also thoroughly screened. We do this to ensure your loved one and their property is fully protected.
Does Your In Home Care agency conduct Background Checks On Your Employees?
Yes, each of our caregivers must pass an extensive background check to work for our company.
How Soon After I Call Can You Have Someone Available?
Our response time is exceptionally fast. One of our nurses is often available within hours. Our commitment is that it be no more than 48 hours before a referral receives an evaluation by one of our RNs.
Do you offer any Specialty In-Home Care Services?
Yes, we offer a wide variety of certified in-home care specialty services!
Some of these services include:
- Dementia, Alzheimer’s, Parkinson’s In-Home Care. Learn More Here
- Mobility, MS, ALS, Strokes & Cardiovascular In-Home Care. Learn More Here
- Post Surgical, Injuries, Wounds, Recovery In-Home Care. Learn More Here